Best Home Security Monitoring of 2017

We reviewed the biggest names in Home Security Monitoring to help you decide which one is right for you.

What We Looked At

Plans and Packages

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Contract Terms

Alert and Follow-up System

Around-the-clock reliability

The Clear Winner

LiveWatch promo

LiveWatch is the Overall Winner

We compared 8 of the Best Home Security Monitoring Systems in various categories. Clearly, LiveWatch offers the best overall package when it comes to Home Security.

Buyer’s Guide

Plans & Policies

LiveWatchADTProtect AmericaProtection 1MONIFrontpointAT&T Digital LifeLink Interactive
Plan we reviewedMobile ProTraditionalCellularSecure+CellularInteractiveSmart SecurityGold
Equipment SetPlug & Protect BasicN/ACopperSecure+Home TouchSecure PackageSmart SecurityBasic Fire & Security Package
Monthly Fee$29.95$28.99$41.99$44.99$44.95$44.99$39.99$34.99
Starting Costs$118.95$25.00$0.00$0.00$99.00$99.00$49.00$180.00
Contract Agreement Period1 Year3 Years3 Years3 Years3 Years3 Years2 Years3 Years
Early-Cancellation FeeFreePay 75% BalancePay 100% BalancePay 100% BalancePay 80% BalancePay 80% Balance$30 for each month leftPay 100% Balance
Equipment Returns1 Year6 Months14 Days3 Days3 Days30 Days14 Days30 Days
Cost in 3 Years$1,197$1,069$1,512$1,620$1,717$1,719$1,490$1,440
LiveWatchADTProtect AmericaProtection 1
Plan we reviewedMobile ProTraditionalCellularSecure+
Equipment SetPlug & Protect BasicN/ACopperSecure+
Monthly Fee$29.95$28.99$41.99$44.99
Starting Costs$118.95$25.00$0.00$0.00
Contract Agreement Period1 Year3 Years3 Years3 Years
Early-Cancellation FeeFreePay 75% BalancePay 100% BalancePay 100% Balance
Equipment Returns1 Year6 Months14 Days3 Days
Cost in 3 Years$1,197$1,069$1,512$1,620
MONIFrontpointAT&T Digital LifeLink Interactive
Plan we reviewedCellularInteractiveSmart SecurityGold
Equipment SetHome TouchSecure PackageSmart SecurityBasic Fire & Security Package
Monthly Fee$44.95$44.99$39.99$34.99
Starting Costs$99.00$99.00$49.00$180.00
Contract Agreement Period3 Years3 Years2 Years3 Years
Early-Cancellation FeePay 80% BalancePay 80% Balance$30 for each month leftPay 100% Balance
Equipment Returns3 Days30 Days14 Days30 Days
Cost in 3 Years$1,717$1,719$1,490$1,440
LiveWatchADT
Plan we reviewedMobile ProTraditional
Equipment SetPlug & Protect BasicN/A
Monthly Fee$29.95$28.99
Starting Costs$118.95$25.00
Contract Agreement Period1 Year3 Years
Early-Cancellation FeeFreePay 75% Balance
Equipment Returns1 Year6 Months
Cost in 3 Years$1,197$1,069
Protect AmericaProtection 1
Plan we reviewedCellularSecure+
Equipment SetCopperSecure+
Monthly Fee$41.99$44.99
Starting Costs$0.00$0.00
Contract Agreement Period3 Years3 Years
Early-Cancellation FeePay 100% BalancePay 100% Balance
Equipment Returns14 Days3 Days
Cost in 3 Years$1,512$1,620
MONIFrontpoint
Plan we reviewedCellularInteractive
Equipment SetHome TouchSecure Package
Monthly Fee$44.95$44.99
Starting Costs$99.00$99.00
Contract Agreement Period3 Years3 Years
Early-Cancellation FeePay 80% BalancePay 80% Balance
Equipment Returns3 Days30 Days
Cost in 3 Years$1,717$1,719
AT&T Digital LifeLink Interactive
Plan we reviewedSmart SecurityGold
Equipment SetSmart SecurityBasic Fire & Security Package
Monthly Fee$39.99$34.99
Starting Costs$49.00$180.00
Contract Agreement Period2 Years3 Years
Early-Cancellation Fee$30 for each month leftPay 100% Balance
Equipment Returns14 Days30 Days
Cost in 3 Years$1,490$1,440

LiveWatch can easily be controlled from your mobile phone

With the LiveWatch mobile app, you can arm or disarm your security system from anywhere. Control your home security with ease.

LiveWatch

Services & Support

LiveWatchADTProtect AmericaProtection 1MONIFrontpointAT&T Digital LifeLink Interactive
ConnectionCellular, LandlineCellular, LandlineCellular, Landline,
Internet
CellularCellular, LandlineCellularInternetCellular
Mobile AppAlarm.comADT PulseSMART ConnectVariousAlarm.comFrontpointAT&T Digital LifeAlarm.com
Alerts & Notifications
Takeover Monitoring
Business Monitoring
Customer Support Availability61%100%80%100%100%72%100%62%
Equipment Selection94%81%91%93%96%91%92%95%
Warranty for Equipment2 YearsLifetimeLifetime3 YearsLifetime3 YearsLifetime1 Year
InstallationSelfProSelfProProSelfProSelf
Email Support
Phone Support
Live Chat Support
LiveWatchADTProtect AmericaProtection 1
ConnectionCellular, LandlineCellular, LandlineCellular, Landline,
Internet
Cellular
Mobile AppAlarm.comADT PulseSMART ConnectVarious
Alerts & Notifications
Takeover Monitoring
Business Monitoring
Customer Support Availability61%100%80%100%
Equipment Selection94%81%91%93%
Warranty for Equipment2 YearsLifetimeLifetime3 Years
InstallationSelfProSelfPro
Email Support
Phone Support
Live Chat Support
MONIFrontpointAT&T Digital LifeLink Interactive
ConnectionCellular, LandlineCellularInternetCellular
Mobile AppAlarm.comFrontpointAT&T Digital LifeAlarm.com
Alerts & Notifications
Takeover Monitoring
Business Monitoring
Customer Support Availability100%72%100%62%
Equipment Selection96%91%92%95%
Warranty for EquipmentLifetime3 YearsLifetime1 Year
InstallationProSelfProSelf
Email Support
Phone Support
Live Chat Support
LiveWatchADT
ConnectionCellular, LandlineCellular, Landline
Mobile AppAlarm.comADT Pulse
Alerts & Notifications
Takeover Monitoring
Business Monitoring
Customer Support Availability61%100%
Equipment Selection94%81%
Warranty for Equipment2 YearsLifetime
InstallationSelfPro
Email Support
Phone Support
Live Chat Support
Protect AmericaProtection 1
ConnectionCellular, Landline,
Internet
Cellular
Mobile AppSMART ConnectVarious
Alerts & Notifications
Takeover Monitoring
Business Monitoring
Customer Support Availability80%100%
Equipment Selection91%93%
Warranty for EquipmentLifetime3 Years
InstallationSelfPro
Email Support
Phone Support
Live Chat Support
MONIFrontpoint
ConnectionCellular, LandlineCellular
Mobile AppAlarm.comFrontpoint
Alerts & Notifications
Takeover Monitoring
Business Monitoring
Customer Support Availability100%72%
Equipment Selection96%91%
Warranty for EquipmentLifetime3 Years
InstallationProSelf
Email Support
Phone Support
Live Chat Support
AT&T Digital LifeLink Interactive
ConnectionInternetCellular
Mobile AppAT&T Digital LifeAlarm.com
Alerts & Notifications
Takeover Monitoring
Business Monitoring
Customer Support Availability100%62%
Equipment Selection92%95%
Warranty for EquipmentLifetime1 Year
InstallationProSelf
Email Support
Phone Support
Live Chat Support
LiveWatch package

LiveWatch is your All-around Solution for Home Security

LiveWatch has the best plans and packages in the market. Protect your home with professional grade home security and home automation.

Why We Recommend LiveWatch

Variety of Equipment

LiveWatch offers a variety of options when it comes to equipment choices. Pick the right equipment to address your needs.

Mobile Controls

LiveWatch has a very user-friendly mobile app which notifies you of alerts and updates.

free early cancellation

Free Early Cancellation

LiveWatch has no fees when it comes to early cancellation.

Home Security Monitoring Guide

Why Invest In Home Security Monitoring?

In this review of 8 top companies in the industry, we have checked a number of home security monitoring services and systems, each with their own unique sets of great features to suit your needs. As we assessed each home security system, we concentrated more on how their contracts are as well as the specific monitoring plans, as we feel that those are just as vital as reviewing the actual equipment used. This assures that you will get the best value for your money, depending on the uniqueness of your living situation.
home security

This is even more traumatizing when it happens either when you or someone you love is at home. Robbery is slightly more dangerous as it involves human life, dramatically increasing the risk from losing things to actual physical danger, or even death.

In the olden times, the best protection a house could get would be to lock doors and windows alone. It’s a bonus if you have a guard dog who can bark loudly even at the mere sight of strangers and intruders. There might even be times you have asked neighbors to keep an eye on things while you’re away on vacation. While true, these are all pretty sensible, it’s sometimes still not enough as many burglars and robbers keep getting more skilled at what they do, violating the one place you have every right to be (and feel) safe from harm.

security camera

Because of new technology, we now have access to incredible electronic tools and high-tech means of protecting our homes. One of the best things you could invest in for your home is a security system that does everything from monitoring break-ins and checking safety hazards, even alerting you and other programmed emergency responders should anything go awry.

In addition to those basics, you also might want to check out a number of different options that could suit your needs, such as alerting you about flooding, dramatic temperature changes, carbon monoxide levels, power failures, smoke, natural gas leaks, and fire. All these will be sent to you via text, email, phone call, or mobile app alert.

Sure, you can always opt for several machines for all of these. For example, you can get a separate smoke detector or maybe even have one already built in. However, getting these alerts on your phone when you are away, or even at another room within the same house, could be the thin line that separates you still having your home in one piece or losing it to a devastating fire that could’ve been prevented.

The best home security monitoring companies can help you achieve that, and even more. They could go beyond duty by actually contacting emergency services on your behalf, saving you precious time and giving your mind calm and peace. In our list of top home security monitoring companies, you can specify which alerts you need or want to be included in your system, and they can give you a better, more accurate quote for the equipment you’ll need in your package.

Evaluation and Discoveries

In the list of home monitoring systems we have checked and examined, we have evaluated as many plans as we could, concentrating on security monitoring, but it should again be noted that a lot of these can provide additional options via paid extra safety services. What we found is that the best home security companies can protect not only the physical building part of your home, but everything and everyone inside it, by giving you a variety of security equipment to choose from, as well as responsive and quick customer support. In order to decide which of the best home monitoring services will give you the best value for your money, we compared and studied factors including not only equipment and cost, but also monitoring plans, customer service availability, and overall coverage you will get. We want to make sure you get the best value for your investment.
door

In looking for the best choice among many home monitoring system options available, always consider what you want most, as it may not be the same as what your friends and neighbors need. For a lot of people, a home monitoring company would sometimes do more stress than put their minds at ease, so we made sure how we rated our choices is based on how easy to work and negotiate with them during regular, non-emergency situations.

In addition, we also checked costs such as monthly rates, equipment expenses, and for some, a fee for installing equipment. For example, monthly fees may vary from affordable $25 rates to around $65. Most companies would have “starting costs” such as for equipment, and their installation and activation, usually amounting to around an average of $100. Then, depending on what else you need from such services, these costs may or may not influence which company you would select. You may also consider some home alarm monitoring firms which allow you to buy and install equipment by yourself, making monitoring fees easier to afford (although usually, you still have to pay upfront for the aforementioned equipment).

Lastly, we also checked the length and content of any paperwork and contracts you need to sign in exchange of such services by individual security companies. Most have three-year contracts, but we have encountered some that range anywhere between one and five years in length.

LiveWatch

What Are the Different Types of Monitoring Services You Will Need?

In comparing home security systems, one of the first things to check is the availability of wireless alarm monitoring. One of the great things about it is that even intruders would cut wires in your home, this type of alarm still works in keeping your house safe. These wireless systems work via powerful batteries that last a really long time – around three to five years – continually monitoring your home even during power outages.

Each company we reviewed has a home security monitoring service which provides a reliable, stable system that gives out real-time monitoring. These high tech gadgets can do much more than be an eagle eye for your home. Other than allowing you to see what is happening both inside and outside of your home, the security cameras and accessories are packed with incredible features like showing you who’s at the front door, and allowing you to open the door or not, even when you’re not at home. This is even a great tool for when you have pets, to check on their general wellbeing or catch them on a few shenanigans or two. If you have children, such a tool will assure you that they were able to come home from school or after-school work. There are countless uses for it, be it for your entire home, or just sections like your garage or front yard.

We believe that home monitoring services should be available 24/7. Some may or may not feel that their home is completely safe, so knowing there’s always at least one person who can be to the rescue can make all the difference. Some of the best firms today would even go as far as offering medical pendants to family members who might not be able to personally contact emergency services if ever something goes wrong.

Some of the best security monitoring services have corresponding phone and internet monitoring services, including mobile apps that could help with tasks instead of a remote control device. Things like adjusting your thermostat or turning the lights on and off, or even locking all your doors, are all at your fingertips. While most companies would require an upgrade for you to be able to access such features, there are still a few monitoring services that include these with their standard plans.

Once you have selected a service, it’s only natural for you to want to know everything that goes on as far as monitoring your house. Home security monitoring services with good quality standards would give you online accounts you can access from practically any device so you can check both the status and history of the system, all at your most convenient time.

Devices to Look For in Home Monitoring

There is a plethora of available security devices today. Basics like sirens, panic buttons, door and window sensors, motion detectors, surveillance cameras, personal key fobs, and sensors, allow your pets to roam freely in your home without setting off a false alarm. Ideally, the more security devices your home has installed, the better protected it is. We have noticed that most security systems come with a starter kit, and while no systems offer all the security device types in the initial package, there are a lot of bundled services in our reviews that have a large section that will cater to all your daily needs. You might need to pay extra for these additional devices needed.

ADT
customer help

Types of Customer Help You Can Get from Home Monitoring Firms

First and foremost, you should be able to connect quickly with your monitoring company. The best ones out there will not only provide you easy access to support personal (through phone, email, and live chat) but would also respond quickly to any threats the system may find.

Yet another important factor to consider is how long your warranty is for a piece of equipment, as well as whether you can easily dismantle the hardware should you decide to move. Some companies can monitor systems you have installed yourself, while others would need professionals to do all the installation and activation on your behalf.

Things to Consider

In signing up for a company that you expect to be the best home security service for your home, remember that you are signing a legal document. Basically you are promising to pay a certain amount of money monthly for the help and assistance they offer to you. It’s not just a simple business deal, but rather something that would be the difference between life and death, affecting your physical safety as well as those of the people you care about. As such, take your time.

Contact several companies and request written estimates from them. You may then call the city hall or law enforcement (non-emergency) in your area to find out if you need to register your home security system, as well as if there are policies regarding false alarms and their accompanying fines should this happen. And of course, read the contract carefully! Should anything be confusing, list them down and have someone give you the answers first. Do not sign just on a whim. Lastly, photocopy the contract so you have a copy for your records.

A salesperson’s job is to be charming and cheerful, so be careful in giving them identification and other details, never taking no for an answer. Make sure that you write down the person’s name and contact details, as well as work info, really anything that can prove he or she is a valid company rep and not a poser. Legitimate salespeople have quite the positive energy and are proud of their work, rather than always trying to get to the bottom line

Even though most documents these days are online, it is still vital to get paper documents, such as written estimates and printed contracts. You can do these with any and all potential providers, and is a choice that is highly recommended both from the financial perspective and that of one that likes their home secure for themselves and their loved ones. Written estimates can show you upfront what equipment you will get, what amount you need to pay, and how much upgrades may cost, among others.

While automatic contract renewals can have its advantages, what makes it unfair is when there are occurrences for people who didn’t know they were being renewed. A lot of people claim they did not know about it when they were signing the contract, so it’s best if you get written information on both the estimate and contract before you actually sign it.

As with any kind of business, there will be groups of people who will try to take advantage of situations such as these. As mentioned prior, take your time before committing to and signing anything. Compare if you must, and make sure to request written estimates from each firm you contact or visit. It also pays to check how well their customer feedback is, or if their website doesn’t have that then ask your friends and family for their opinion and feedback based on experience with a particular company. Always trust your gut, though – if you feel you have doubts about anything, and you can’t get a straight answer from your agent, just leave.

Home Security Monitoring: Choices and Recommendations

Our lineup of 8 great-quality home monitoring systems can give you an idea of which company may suit your unique needs. Here are the top three:

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LiveWatch scored 9.5/10

From our list, the number one slot goes to LiveWatch. They offer quite an extensive list of equipment, way more than the other home security services we have looked into. With them, you can save on professional installation fees as you will be the one to install these yourself. If you already have such equipment in your home, then all you’ll need to do is pay them for the monitoring service. Lastly, the company offers to alert a number of preselected people at once, instead of one by one, and these people can communicate through the system in a group chat so they can discuss whether this is a false alarm, or take action should it be otherwise.

Second in the ranks is ADT, which offers exceptional home security services because of their equipment. They offer three plans which have different types of monitoring services, but each include 24-hour protection and are all customizable. As they have a nationwide network of authorized dealers, they also offer some of the best home automation features available today. Lastly, you will receive 24-hour customer service, getting answers to any burning questions you may have through email, phone, or even live chat.

Coming in third is Protect America, which provides several types of connections, plus a mobile app that lets you take charge of things including having a remote system control and even watching live security camera streams. As they company gives you basic equipment, you can always build on these and pay for more as you go along. They even offer an intercom that gets activated by an alarm whenever there’s a sign of trouble, and the line goes directly to the home security monitoring station. If they do not get a response from you, they will contact emergency services.

In conclusion, whether you select a home security monitoring system that you install on your own or you get one that’s professionally installed, the most important thing to consider is the quality of service you get in monitoring your home. In our reviews of the top alarm monitoring services, you can decide which company is the best that could keep your home and your loved ones safe.